Why is the MahaFan app not available on the Google Play Store?

 

Google has their policies which doesn’t allow fantasy premier leagues which involve real money gaming apps on their portal. Thus, you won’t find it on Google Play Store. We hope Google works with their policies and you see us soon on Play Store!

 

Is it safe to download a third-party app like MahaFan that is not available on the Play Store?

We have made sure to squash any kind of viruses and give you a completely safe application to complete your fantasy. So go ahead and download the application to fulfil your fantasy cricket and football dreams.

 

How do I install the MahaFan app after downloading it?

We love the fact you’d want to download our app and enjoy playing fantasy. Here’s how you do it:

Step 1: On your Android device, go to Settings -> Security

Step 2: Enable ‘Unknown Sources’ and tap ‘OK’ when you see the pop-up message

Step 3: Go to your ‘Downloads’ folder and tap on the Team11 APK to start downloading.

 

Login & Registration

 

What is MahaFan?

MahaFan is a portal for all Football & Cricket fanatics to fulfil their sporty fantasy. One can create their dream team and get into competitions to win cash prizes. Points are awarded based on the real-life performance of the players you have picked in your team. You can play with other equally interested fans or create your own private league.

 

From where can I download the mobile app?

If you’re an Android user: You can click on the link here. If you’re an Apple user: Just search for the app on the App Store.

 

How can I access MahaFan?

You can access it from the desktop and apps.

Desktop:

Android App:

IoS App:

 

How do I sign up?

Open the app and sign up by filling out the required information. Once done, you will have to wait for verification.

 

Why can’t I log in to my MahaFan account?

You might just have entered a faulty email address and password. If not, please try again.

If you've forgotten your password, click on 'Forgot Password' and enter your registered email address. We’ll send you a link to reset your password via email within a few minutes.

If you've forgotten your registered email id, reach out to us at [email protected]

 

How do I change my password?

You can click on your name and scroll down to your personal details and click on Change Password.

 

How many accounts can I create with the same email address on MahaFan?

Just one.

 

Can I update/edit the information?

Yes, you can do so if your account isn’t verified.

Here’s how:

-On the MahaFan app, click on your name, scroll to the bottom of the page and tap on the Edit Details next to Personal Details

-On the desktop/mobile web, tap on ‘Me’ in the bottom navigation menu, select ‘Personal Details’ and change your details

 

If you want to make changes to your verified account:

One can only change their password on a verified account. If you wish to make any other changes, please contact us so that we can un-verify your account. Once changed, we will check and re-verify your account.

 

I’m sure I’ve entered the right username and password, but I still can’t log in

That’s unusual. If you are registered on MahaFan and aren’t able to log in despite entering the correct details, please contact us by clicking on the link below. We’ll be happy to assist you and let you play fantasy.

 

I don’t see a logout option on the MahaFan app.

Once clicked on the menu icon, scroll down to find the option.

 

I’m having issues logging in with my registered email address.

There could be a couple of reasons this is happening:

You have registered with a different email id. Please double-check the email address you’re using to log in

You shared your password with someone and they have changed it, which is why you are unable to log in. NEVER SHARE YOUR PASSWORD WITH ANYONE

 

  

Playing the game

 

How do I play on MahaFan?

We’re thrilled that you chose to try our play fantasy app, here’s how you can go forward:

Step 1: Register/Log in on MahaFan after choosing your sport

Step 2: Click on the ‘Create Team’ button for the match you want to join

Step 3: Create your team (including a Captain & Vice-captain) within an allocated virtual budget of 100 credits from all the players in the match.

Step 4: Join Cash Contests of your choice. Cash Contests let you win cash and require an entry fee, for which we provide multiple payment methods such as Credit Cards, Debit Cards, Net banking, Mobile Payments and Online Wallets. You can also join Practice Contests to hone your skills

Once the match starts, your team starts earning points based on real-life performances of the players selected by you. The final points, ranks and winners are declared after the end of the match.

 

Till when can I make changes to my team?

You can change your team on our fantasy app as many times as you like before the deadline for the match. The deadline (denoted by the countdown ticker) is exactly 1 hour before the start of the match, after which no changes are allowed.

 

How do I select my team?

After logging into your MahaFan account, click on the match you’d like to participate and then click on the ‘Create Team’ button for the match you want to join. Create your team of 11 players (including a Captain & Vice-captain) within the virtual budget of 100 credits from all the players in the match.

 

Does the pricing for players (credits) on MahaFan change from time to time?

Yes, we review our player pricing from time to time, But worry not, we won’t make these changes while a match’s contests are open and getting filled.

 

Is it mandatory to change my team for future matches?

Yes, you are required to create a new team for every match on MahaFan.

 

What if one of my chosen players don't play in the match?

Choose your team carefully! Any player chosen by you who does not officially play in the match won’t get any points.

 

How many players are needed to create a team?

You need to select 11 players to create a team with a minimum of 3 bowlers, 3 batsmen, 1 rounder and 1 wicket-keeper, while the other 3 players can be from any category.

 

 

Can I choose players only from one team?

No. A maximum of 7 players can be selected from one team.

 

I’ve spent my entire budget before selecting all 11 players. How do I complete my team? That’s the challenge! You need to create your team within the budget of 100 credits given to you.

 

What is the use of a Captain in a team?

The captain you choose can help you earn more. The player you choose to be your team’s Captain will earn 2 times the points and the Vice-captain you choose will earn 1.5 times the points for his performance. So, choose wisely.

 

When I make changes in the team, how long does it take for the change to reflect?

The changes are instant! You can make unlimited changes any time before the deadline hits for a match.

 

Can I edit my team during the match?

Our fantasy app lets you create or edit your team only before the deadline, which is 1 hour prior to the start of the match. Keep an eye on the ticker!

 

When do you update the squads for matches on MahaFan?

The squads for matches featured on MahaFan will be updated till the deadline for that match as if our service providers notify us of any changes. Make sure you keep checking for these updates till the deadline for each match.

 

How can I see my team’s rank?

Click on the match that you have created your team for & check the updated points and ranks for yourself and your opponents in that contest.

 

How can I change my team name?

As per our FairPlay Policy, you can’t change your team name once it is registered. Choose your team name wisely, it’s permanent.

 

How do I create multiple teams for the same match?

Here’s how you can create multiple teams for the same match:

  • Select the match you wish to join contests for
  • Go to the ‘My Teams’ section
  • Start creating your teams by clicking on the ‘Create Team 1’ button
  • Once you’re done creating your first team, you’ll get an option to ‘Create Team 2’

 

How many teams can I create for a single match?

You can create up to 6 separate teams for a single match

 

Can I join the same contest using multiple teams?

You can only join contests which display ‘Multi-Entry’ on them with multiple teams. However, you will need to pay a separate entry fee for each team.

 

Can I choose which of my teams compete in a contest (Team 1, Team 2, etc.) after joining?

Yes! You can choose your team in a contest (Choose Team 1, Team 2, etc.) from ‘Joined Contests’ tab until the deadline.

 

I’ve just registered, what do I do next?

Step 1: Once you select the interested sport. Select a match

Step 2. Create your team within a virtual budget of 100 credits before the deadline (1 hour before the start of the match)

Step 3. Now, join any of our Practice Contests to hone your skills or Cash Contests to win BIG Once the match starts, your created team will score points based on the real-life performance of your chosen players in the match.

 

How do I check the detailed points system on MahaFan?

If you’re using the MahaFan mobile app, you can check the points system by going to the menu and clicking on Fantasy Points System.

If you’re using our mobile/desktop site, you can go to the ‘More’ section from the bottom navigation menu and then click on Fantasy Points System for both Cricket and Football

NOTE: The points system differs for different formats (T20, ODI & Test) of cricket.

 

 

How do I view my points/ranks and contests on MahaFan?

If you’re using the MahaFan mobile app:

Step 1: Select ‘My Contests’ from the side menu

Step 2: Select the match for which you have joined contests

Step 3: You will see your team at the top along with your rank and points

 

If you’re using the mobile/desktop site:

Step 1: Select ‘My Contests’ from the bottom navigation menu

Step 2: You will see all your joined contests along with your rank and points Step 3: Select a contest to see all teams in the contest

 

The rank and points will be updated in real time on the basis of the on-field performance of your selected players

 

How do I join Cash Contests?

On the Match Centre, simply select the match you wish to join contests for and explore various Cash Contests. You can also create your own Private Contest & invite friends by sharing the contest code.

 

How do I win cash?

Your rank in a Cash Contest is decided based on the points your team scores during the match. If your team finishes amongst the winning ranks of that Cash Contest, you’ll win cash! The total number of winners and the winning amounts are clearly mentioned above every contest. Your winning amount will be credited to your MahaFan account soon after the winners are declared.

 

How many teams can I create for a single match?

You can create up to 6 different teams for a match and join up to 200 contests. Multi-Entry contests allow you to join with all 6 teams. However, every entry with a new team will require a separate entry fee. You can also choose to switch between the teams (team 1, team 2, etc.) before the deadline for every match.

 

Can I make changes to the team even after the match begins?

The deadline to change/edit your team is 1 hour prior to the start of the live match. This is denoted by the ticker displayed on every match. You can make unlimited changes to your team before the deadline. However, NO changes are permitted once the deadline for that match has passed.

 

Till when can I make changes to my team?

You can change your team as many times as you like before the deadline for the match. The deadline (denoted by the countdown ticker) is exactly 1 hour before the start of the match, after which no changes are allowed.

 

Does anyone have access to change my team?

ONLY YOU have access to change your team before the deadline

 

How do I view a contest that I have already joined?

Here’s how you can view a contest you’ve already joined:

Before the deadline

Select the match for which you joined contests

Click on the ‘My Contests’ tab. The contests you have joined will be visible to you

 

After the deadline

Simply select the match for which you joined contests. All your joined contests will be visible to you. You can also view your opponents’ teams (and points if the match has started).

 

 

Contests

 

What type of contests can I join?

You can join a host of Public Cash Contests like the Mega Contest, Popular Contests,

Head-To-Head Contests and more. You can join Cash Contests to win real money! You can also join the free-to-play Practice Contests to hone your skills. What’s more, you can create your own Private Contests to compete with your friends! Decide how many members you want, what the winnings are and a lot more in Private Contests.

 

What are Public & Private Contests?

This is where MahaFan gets even more awesome! Public contests are open for all to join; whereas private contests let you invite & challenge your friends in the same contest. You can invite your friends by email or through Facebook. Only those who have the code for a Private Contest can join that contest.

 

How do I create a private contest?

Follow these simple steps to create a Private Contest and challenge your friends:

Step 1: Select the match that you want to participate in

Step 2: Click on the ‘Create Contest’ button

Step 3: Create a contest of your choice using the given options & join

Step 4: Invite your friends via email, or by sharing a unique code on Facebook. Your friends can join this contest by clicking on the link sent to them Voila! You have your own private contest on MahaFan.

 

How do I join a private contest?

You will receive a link to join a private contest on MahaFan if invited by your friend. Click on this link

If you are a registered user on MahaFan and haven’t already created a team for the match, you will need to create your team for the contest you’re invited to

After creating your team, enter the invitation code on the contests page. Click on the ‘Join’ button. The system will confirm deduction of the entry fee for the contest from your account or prompt you to make payment in case your account does not have the adequate balance

If you are a new user, you will need to first register on MahaFan. After successful registration, you can follow the above steps starting with creating your team

Make the payment of the entry fee to the invited contest

Join more contests to win more cash!

 

How do I join contests?

To join contests, click on the ‘Join’ button on the specific contest you wish to join.

 

What are Cash & Practice Contests?

Cash Contests are contests where you participate by paying an entry fee and compete with others to win real money! The prize money will be awarded to the winners who have the highest points in the contest. Different Cash Contests have different winning amounts and the total number of numbers.

On the other hand, if you need to hone your skills, join a Practice Contest for free. Once you’re confident of your skills, you can join Cash Contests.

 

How do I know if a contest has a single winner or more than one winner?

Every contest clearly states the winning amount and the total number of winners. You can even find out the winners break-up when you tap on the number of winners.

 

How many winners will be announced for contests with multiple winners?

The winners will vary for different contests. The number of winners in a contest will be shown by clicking on the 'Multiple Winners' link and this information will be disclosed as soon as the contest is made available to join.

 

How is the prize money distributed in case of multiple winners?

The prize money that each winner will receive is explained in detail by clicking on the total winners for that contest. Please note that taxes will be deducted as applicable on winnings above Rs. 10,000 as per Government regulations.

 

What happens if there is a tie between winners of a multiple winner contest?

In case of a tie between winners of a multiple winner contest for any position, the prize money for the winner's position and the immediately next winning position (if any), and so forth in accordance with the number of tied winners, will be aggregated and shared equally among the tied winners. All other prize money will remain as per the winner's standing.

 

For example: If there are 2 winners tied for the 1st position, the sum of the 1st and 2nd position prize money will be distributed equally between these 2 winners and the next highest scorer will be awarded the prize money for the 3rd position.

 

What happens if a match is abandoned?

If a match is abandoned, the match will be cancelled on MahaFan and the entry fees will be refunded to your wallet in under 2 hours. This will only include scenarios where the match is abandoned without a single ball being bowled, and when the match is abandoned after it has started.

 

Scenarios:

If a match is abandoned without a single ball being bowled i.e. the status is 'Match abandoned without a ball bowled', the points earned by the players during that match will be considered as 0.

If the match is abandoned after it has started i.e. the status is 'No Result' the points earned by the players from the abandoned match will be considered in the fantasy scorecard.

 

 

What happens if a Test match is drawn?

If a Test match is declared drawn with neither of the teams completing a single inning, the match will be cancelled and the entry fees will be refunded in under 2 hours. If a Test match is declared drawn with either team (and not necessarily both) completing a single inning, the match will be considered to have completed and the entry fees will not be refunded.

 

Notes: An innings will be deemed completed if a batting team either declares or gets bowled out (i.e., loses ten wickets) in such innings.

 

 

What if the contest doesn’t fill up with the required number of participants?

There are two types of contests on MahaFan

Confirmed Contests which won’t be cancelled even if they are not filled. You will see a ‘C’ next to these contests.

Non-confirmed contests, which will be cancelled if they are not filled. In this case, the contest will be cancelled and your entry fees will be refunded to your MahaFan account within 2 hours. So make sure to invite maximum friends to join the contest and fill the required slots!

 

What do I win in a Practice Contest?

Practice Contests do not have any cash prizes but are a great way to hone your skills and improve your game.

 

What do I win in a Cash Contest?

Real cash! Are you ready to win? Join our Cash Contests now.

 

Why do ranks keep fluctuating during a contest?

As your selected players perform in the real-life match, your team keeps earning points for your chosen players’ performances. So, if your selected players are performing better than the rest, your rank will be higher. Similarly, if your competition’s selected players are performing better, your rank will be lower.

 

Can I get my friends to join the same contest in which I am playing?

Of course, you can! There is nothing better than friends competing against each other in the same contest! That’s why we have private contests wherein you can invite your friends through email or you can share a unique code on your or Facebook wall to participate in the same contest.

 

Can I join contests for future matches in advance?

You can select your teams for all the matches that are open on MahaFan at any given point in time.

 

 

Can I view others' teams in the contest?

Yes, you can. But as per our FairPlay Policy, you can view your opponents’ team only after the deadline for that particular match. Go to ‘My Contests’, select the contest you want and click on your opponent’s team name to see his/her team. You can also track your competitors by downloading the details of all the teams in that contest.

 

Can I join a contest in the middle of the series?

Of course, you can! Since you can play every match on MahaFan, you can join any contest in the middle of a series before the deadline (1 hour before the match starts) and win BIG!

 

Do I have to create a separate team for each contest?

Yes! You are required to create a separate team for each new contest on MahaFan.

 

How do you decide the winner of a contest?

The team which gets the highest points at the end of the match will be announced as the winner of that contest.

 

Why do you charge me an entry fee to enter a contest?

We charge an entry fee for improving and maintaining the MahaFan platform, as well as for awarding cash prizes.

 

 

Scores & Points

 

Why are my team’s points not updated correctly?

Points can sometimes take a bit longer than usual to reflect. However, the final scores, points and rankings are usually reflected within 2 hours of the match being completed. Our experts also verify the points with live score feeds provided by reliable sources to ensure that the points are correctly reflected after every match.

 

 

Do you consider Super Over on MahaFan?

No. Since the Super Over scores are not considered in official individual records, we do not include these on MahaFan.

 

 

What happens when a ODI/T20 match is abandoned or not played out fully?

If the real match is abandoned, all contests for the match fantasy match will be cancelled and the entry fees will be refunded within 24 hrs. This includes scenarios where the real match is abandoned without a single ball being bowled, as well as where the match is abandoned after it has started.

If the match has a result (i.e., ends in a win to either team or a tie but not a "no result") even if not played out fully, we will announce the results of the contests fantasy match as per normal, except where a result or progression of a team in the tournament is purely decided by: the results of a Super Over or Bowl Out or the toss of a coin or prior results between or relative standings of the teams in the tournament, or any methodology other than the official rules (e.g., Duckworth Lewis Method) applicable to weather-affected matches in the particular tournament.

 

If contests fantasy match has been cancelled for the above reasons, or any other reasons as may be notified from time to time, the entry fees of all participants will be refunded in full within 24hrs. For the sake of clarity, the scores of a Super Over shall not be considered towards rankings under any circumstances.

 

What happens when a match is tied?

When a match is tied, winners are still declared at the end of the match on the basis of the points and ranks of users participating in the contest.

 

What happens when a Test Match is Drawn?

If the Test match is declared as drawn with neither of the teams completing a single inning, the match will be cancelled and the entry fees will be refunded within 24hrs.

If the Test match is declared drawn with either team (and not necessarily both) completing a single inning, the match will be considered to have completed, winners will be declared as per the standard process and the entry fees will not be refunded.

 

 

Why have you changed the Fantasy MahaFan Football Points System?

Our goal is to ensure that every match is exciting for you, which is why we have launched our new Fantasy MahaFan Football Points System. Players on your team will now score points for successful passes, shots on targets and tackles, as well as negative points for scoring own goals! We have also changed the number of points you score for goals, assists and other actions.

 

Not only does this make your experience more fun, but also ensures that points are distributed better and that lesser people share rankings in a contest. So, go on, create your team and experience a whole new way to play Fantasy MahaFan Football!

 

You can check the Points System in the menu

 

I’m playing Fantasy football contest. Why haven’t I received 2 points for my players who are in the starting XI?

As per the new Points System, a player in the starting XI will receive 1 point as soon as the match starts and will get the additional 1 point once he completes 55 or more minutes on the field. If the player is substituted before 55 minutes, he will receive only 1 point and the player replacing him will get 1 point. However, if the substitute plays for 55 minutes or more, he will receive 2 points in total. The additional point will be added only after the match ends.

 

My player completed 25 passes in the football match. Why has he received only 1 point?

Your player will receive 1 point for every 20 successful passes made. So, he will receive 1 point for the 20th pass and the 25th pass as well, until he completes 40 successful passes.

 

To simplify this for you:

0-19 successful passes - 0 points

20-39 successful passes - 1 point

40-59 successful passes - 2 points

...and so on.

 

I just noticed that a player who’s in the official squad is not available for selection on MahaFan. What happens now?

We use experts and third-party service providers to give us the most accurate and reliable squad information. Different websites and publications use different sources to get squad information. If you believe that a player is missing from our list, please send us a link which says that the particular player is part of the official squad. Our experts will verify this information and, if needed, take the required action.

 

 

 

 

How will I score points?

You will score points depending on how the players are on your team who are participating in the live match. So, make sure you pick a winning combination to help you win BIG! Check out our detailed Points System to understand how to score on MahaFan.

 

When do the scores get updated?

Points are usually updated every few minutes! However, when the match ends, the status changes from ‘In Progress’ to ‘Waiting For Review’. In this time, the final points including your team's total and your rank are updated. Winners are declared and winnings are distributed only after our team verifies the final points. This process may take up to 2 hours. In certain cases, it could take longer. After the winners are declared, the match status will be ‘Completed’.

 

I have created my team before the deadline, so why hasn't my team got any points yet?

Points are awarded to your team only when the live match begins.

 

Which website do you refer to update the points?

We get our live score feed from reliable third-party service providers. All our points are calculated using this live feed. However, we also cross-verify these scores with other scorecards and live score feeds to ensure maximum accuracy while updating points.

 

Will I get points for Man of the Match?

There are no points awarded for Man of the Match.

 

What happens when 2 or more people in a contest have the same points? How will you distribute the prize?

When there is a tie between 2 or more people, the prize money is divided equally. However, in a 2-member head-to-head contest, the entire amount is refunded to both players if their teams were the same, including the Captain and Vice-captain.

 

Will I get points for a Super Over in a Match?

You will not get any points for the Super Over on MahaFan since the runs scored/wickets taken by the players are not considered in their official records.

 

How can I cross-check my team’s points?

You can cross-check your points by clicking on the ‘Fantasy Scorecard’ link on the contests page. If you want to cross-check your team’s points with the points system again, check out our Points System.

 

 

Deposits

 

How do I make a deposit on MahaFan?

You can make a deposit on MahaFan using your credit card, debit card, net banking account, Paytm wallet or UPI. It’s that simple!

 

I made a deposit but the amount is not added to my MahaFan account balance. Why?

There could have been an unexpected delay in updating your MahaFan account balance. It’s possible that the bank hasn’t cleared your transaction and we are yet to receive the amount. It’s usually added instantly, but in such scenarios, it can take up to 30-45 minutes for the amount to show in your MahaFan account.

 

In case the amount does not get added even after 45 minutes, do let us know and we will follow up with the bank on your behalf.

In the meanwhile, you can make another deposit using an alternate modes.

 

Why am I unable to use my Rupay debit card?

Rupay debit cards, also known as ATM cards, are generally not enabled for online banking. Please check with your bank to verify if your Rupay debit card is enabled for online transactions. In the meantime, please use an alternate mode of payment like Credit card, Visa/Master/Maestro debit card and Paytm to deposit money into your MahaFan account.

 

How to add a credit/debit card to my MahaFan account?

It’s simple! Go to ’My Account’, click on ‘Add/Remove Cards’ and enter your credit/debit card number, followed by a valid expiry date. Save your card.

Alternatively, you can also add a card while making a deposit. Just click on ’Add Cash’ in My Account, select the amount you wish to deposit, select a card and enter your card details. Click on ’Save & Proceed’.

 

Is it safe to enter my card details? Does MahaFan save any of it?

Yes, it is absolutely safe. We have been awarded a PCI SAQ Certificate, which certifies that MahaFan does not store any cardholder data and it is completely safe for users to store debit/credit cards. We only work with trusted third party payment gateways with 3D secure authentication to ensure safety & security of all your financial transactions.

 

How do I delete my credit/debit card?

Remember, Saved Cards help in faster checkouts for all your future transactions on MahaFan. However, if you still wish to delete your card, Go to ’My Account’ in the Menu, click on ’Add/Remove Cards’ and then choose the card you wish to delete. Click on ’Delete’, after which you’ll be asked for a confirmation. If you wish to proceed, click on ’Delete’; if you change your mind, click on ’Cancel’.

 

 

Can I add multiple credit/debit cards to My Account?

Of course. You can add any number of credit/debit cards to your account, as long as they haven’t expired.

 

What type of cards can be saved/used?

We accept all major credit/debit cards such as Visa, MasterCard, Maestro, Rupay and Diners. We do not accept American Express cards.

 

What is the Paytm auto debit feature?

Thanks to the Paytm auto debit feature, you can now link your Paytm account to your MahaFan account for easy, quick and 1-tap payments.

 

How do I link my Paytm account to my MahaFan account?

You can link your Paytm account using OTP authentication. Go to My Accounts -> Manage Payments to link your account now.

 

Can I link more than one Paytm account on MahaFan?

At any point in time, you can link only one Paytm account on MahaFan. If you wish to use another Paytm account, you will first have to unlink your existing account.

 

What if I don’t have a Paytm account?

We’ll create a Paytm account for you if you don’t have one. Simply enter your mobile number during the linking process, and we’ll take care of the rest.

 

How do I unlink my Paytm account?

Go to My Accounts -> Manage Payments. Tap on the Paytm option and select ‘Unlink Paytm account’ on the following page.

 

 

Winnings

 

Why haven’t I received my winnings in my MahaFan account balance yet?

Usually, the winnings for a match are added to your MahaFan account within 4 hours of the match being completed. However, for matches ending late at night, winners will be declared the next morning after which your winnings will be added to your MahaFan account balance.

 

If other users in the contest are at the same rank as me, how will the winnings be distributed? The winnings will be equally split among tied users. E.g. If the winning amount is Rs.5000 in a 3-member contest and 2 teams end up with equal (highest) points, then these 2 users will get Rs.2500 each as winnings.

 

How will I get my winnings into my bank account?

Upon verification, you can go to ‘My Account’. Click on Menu -> Verify Now to start the verification process. The process usually takes 3 to 5 working days.

Once your account has been successfully verified, you can submit your withdrawal request and the amount will be added to your bank account within 5 working days. Remember, the minimum amount you can withdraw at a time is Rs.200.

 

Does any tax get deducted from my winnings?

When you win above Rs.10,000 from a single contest, the tax of 30.9% will be deducted and the rest gets added as winnings. You will also receive a TDS certificate 3 months from the winning date with details of the deduction

 

When will I receive my TDS certificate?

Your TDS certificate gets generated within 3 months from the winning date. We will be emailing it to your registered email address once it is available.

 

Please note- TDS Certificates will be provided to user’s who have verified their profiles within that time period only. We will not be able to provide TDS Certificates for that cycle if you have not verified your profile.

 

Did you refund my entry fees, why?

If any of the contest is not filled with the required number of participants or if the real match is abandoned the contest will be cancelled and we will refund the entry fee if joined to your MahaFan account within 24hrs.

 

If contests have been cancelled for the below reasons, or any other reasons as may be notified from time to time, the entry fees of all participants in such match will be refunded in full within 24hrs.

 

  1. i) If the real match is abandoned, all contests for the match will be cancelled and the entry fees will be refunded within 24 hrs. This includes scenarios where the real match is abandoned without a single ball being bowled, as well as where the match is abandoned after it has started.

 

  1. ii) If the match has a result (i.e., ends in a win to either team or a tie but not a "no result") even if not played out fully, we will announce the results of the contests as per normal, except where a result or progression of a team in the tournament is purely decided by:

the results of a Super Over or Bowl Out, toss on the coin, prior results between or relative standings of the teams in the tournament, or any methodology other than those envisaged by the official score revision rules (e.g., Duckworth Lewis Stern) applicable to weather-affected matches in the particular tournament. For the sake of clarity, the scores of a Super Over shall not be considered towards rankings under any circumstances.

 

How will I be informed if I win a Cash prize?

Ranks and points will be updated and displayed during and at the end of every match. If you win in any cash contest, the winnings will be credited automatically to your MahaFan account balance.

 

When will the winnings be distributed?

The winner declaration and crediting of the winnings to your MahaFan account usually happens within a couple of hours after the match is completed. Our dedicated team manually verifies the fantasy cricket scorecard with our live cricket feed to ensure that the points and scores are correctly updated after every match. This procedure can sometimes take a relatively long time. Only after we are sure that all points and scores are accurate, the final points are updated and winners are declared.

 

Does the amount in my Winnings Account have any expiry date?

If the amount in your Winnings Account is not withdrawn to your bank account within 335 days from the date of credit, it will be deposited automatically to your bank account which is on record with MahaFan, provided that your MahaFan account has verified by MahaFan. In case no bank account is provided or you have failed to complete the verification for the MahaFan account, the amount would stand forfeited by MahaFan. Hence it's important that you get your MahaFan account verified as soon as possible. Please check our Terms & Conditions for detailed information on this aspect.

 

Verification

 

Is verification necessary to join contests on MahaFan?

No. You can join contests even without verifying your account. When you win Cash Contests, your winnings will be deposited in your MahaFan account. Verification becomes mandatory only before you can make withdrawals from your MahaFan account to your bank account

 

How do I get my MahaFan account verified?

Account verification is a one-time process. For your account to be verified,

Step 1: Go to the ‘My Account’ section in the Menu, click on ‘Verification’ & follow these steps:

Step 2: Verify your mobile number by entering the OTP. This normally takes 30 seconds.

Verify your email by entering the email address. If you don’t receive a confirmation email from us, check the ‘Promotions’ tab and ‘Spam’ folder. Make sure to whitelist all emails from us. If you've logged in using your Facebook or Google+ account, your email will be automatically verified.

Step 3: Upload your PAN Card number, PAN Card image along with other details & click on 'Submit Verification'

Your PAN Card verification will be completed within 5 working days, after which you can upload your bank account details.

PLEASE NOTE: Residents of Telangana, Assam and Odisha cannot play in Cash Contests and/or withdraw winnings

 

 

Why do I need a PAN Card for id proof?

Your withdrawals on MahaFan involve a transfer of money from your MahaFan account to your bank account, and hence PAN Card is a mandatory requirement for ID proof. In case you do not have a PAN Card, you can still join contests on MahaFan, and your winnings will be deposited in your MahaFan account. You can apply for a PAN Card in the meantime & once you receive it, upload it along with the address proof and bank details to get your MahaFan account verified.

You will then be able to withdraw your winnings to your bank account.

 

Why did my verification fail?

Some of the major reasons why your verification request may have failed are:

 

PAN Card (mandatory) is not uploaded as id proof for verification

 

 

Your withdrawals on MahaFan involve a transfer of money. Hence, PAN Card is mandatory to get your MahaFan account verified. Please upload a clear image of your PAN Card.

PAN number on the card does not match with the PAN number entered during verification request

Double check the PAN number that you have entered to avoid errors

Date of Birth on the PAN Card does not match with the Date of Birth on your MahaFan account

Please ensure that you enter the exact Date of Birth on the verification request, as it appears on the PAN Card

Name on the PAN Card does not match with the name on the bank account

-You can withdraw money from your MahaFan account only to your own bank account. Hence, the name on the PAN Card and bank account need to match.

IFSC code provided in the bank details is incorrect/belongs to a different bank branch than the one mentioned for verification purposes

If you provide the wrong IFSC code, your money could be transferred to someone else's account. So, make sure you enter the correct code. You can find the IFSC code in your chequebook, passbook or bank statements. If you're not sure, please contact your bank to get the correct code.

The documents uploaded by you are not clear/visible

Our experts are humans after all! Please help them by uploading clear documents so that they can verify your details quickly

Bank account number entered in verification request does not match with account number appearing on the uploaded proof

You don't want your hard-earned money going to someone else's account, right? Neither do we! So please ensure that you enter the exact bank account number in the verification request, as it appears on the bank account proof

 

In the rare case that your verification request fails, the reason for the same will also appear on top of the verification page for your reference.

 

How can I verify my account?

To verify your account, slide/open the menu, click on Verify Now button & follow these steps: Verify your mobile number by entering the OTP sent to your phone and submit. This should take a maximum of 30 secs

Check your email and click on the Verify Now button to verify your email ID registered with MahaFan. If you haven’t received the email in your inbox, please check your ‘Promotions’ tab or Spam folder before writing to us. Make sure to whitelist all emails from us. If you've logged in using your Facebook or Google account, your email will be automatically verified

Enter your PAN number, upload an image PAN Card image (scan or photograph will work) and submit. Please make sure your name, photo and PAN number are clearly visible in the image Enter your bank details, upload your bank account proof and submit.

Your mobile and email address will be verified instantly. Once your PAN and bank details are submitted, you’ll receive an update within 5 working days!

 

 

PLEASE NOTE: Residents of Telangana, Assam and Odisha cannot play in Cash Contests and/or withdraw winnings

 

 

How can I change my registered bank details?

To change the bank details on your already verified MahaFan account, please send us an email with a request to mark your account ‘Not Verified’.

Once that is done from our end, you can submit a new verification request with the correct/new bank details along with your PAN Card. We’ll start the verification process as soon as your documents are in order. You will receive a confirmation email from us after your account h

 

Step 1: Login with your verified MahaFan account

Step 2: Send us your query by clicking on the ‘Still need help? Write to us’ link below. Please send in a request to change your account status to “not verified”

Step 3: You will receive a confirmation from MahaFan within 5 working days. After this, you can update your new bank account details along with your PAN Card details.

Step 4: We will send you a confirmation mail within 5 working days once your account is successfully verified

 

 

 

Can I verify more than one account with same PAN Card and bank account?

No, you cannot. We do not allow the creation of multiple accounts and hence you cannot verify multiple accounts using same PAN Card and bank details.

 

 

Why do I need a PAN Card to verify my account?

Your withdrawals involve the transfer of money from your MahaFan account to your bank account. Hence, PAN Card is mandatory to get your account verified, due to regulatory requirements.

If you do not have a PAN Card, you can apply for one and submit a verification request when you receive it. In the meantime, you can still join contests and your winnings will keep getting accumulated in your MahaFan account

 

 

Is verification necessary to join contests on MahaFan?

No. You can join contests even without verifying your account. When you win Cash Contests, your winnings will be deposited in your MahaFan account. Verification is mandatory only if you want to withdraw winnings from your MahaFan account to your bank account.

 

How do I get my MahaFan account verified?

 

 

Account verification is a one-time process. For your account to be verified, click on the account balance icon on top of the page, and then click on the “Verify Now” button. Follow the steps mentioned below to get your MahaFan account verified:

- Verify your mobile number by entering the OTP received

- Verify your email by entering the email id. If you've logged in using your Facebook or Google+ account, your email will be automatically verified

- Upload your PAN Card number, PAN Card image along with other details & click on 'Submit Verification'

- Your PAN Card verification will be completed within 5 working days. Additionally, we recommend that you submit your bank account details after submitting the PAN details to ensure that your complete account verification gets done in one go.

 

What if I want to update some details in my MahaFan account?

Easy! Details like your name and address can be edited by clicking on ‘My Profile’ in the Menu after logging into your MahaFan account. If you want to change your mobile number or email id, get in touch with us and we’ll help you out. Please keep in mind that you will not be able to change your Team Name as it’s your identity on MahaFan and is visible to all.

 

Why do I need a PAN card on MahaFan?

MahaFan is India's #1 Fantasy Sports platform where you can win real cash legally. Your withdrawals on MahaFan involve a transfer of money from your MahaFan account to your bank account, and hence PAN Card has become a mandatory requirement as a proof of identity. In case you do not have a PAN Card, you can still join contests on MahaFan, and your winnings will be deposited in your MahaFan account. You can apply for a PAN Card in the meantime & once you receive it, upload it along with the bank details to get your MahaFan account verified. You will then be able to withdraw any amounts to your bank account.

 

Why did my verification fail? OR Why was my verification request declined? Some of the major reasons why your verification request may have failed are: 1 - You didn’t upload an image of your PAN Card

Your withdrawals on MahaFan involve a transfer of money. Hence, PAN Card is mandatory to get your MahaFan account verified. Please upload a clear image of your PAN Card.

- PAN number on the card does not match the PAN number entered during verification request

Double check the PAN number that you have entered to avoid errors

- Date of Birth on the PAN Card does not match the Date of Birth on your MahaFan account

Please ensure that you enter the exact Date of Birth on the verification request as it appears on the PAN Card

- Name on the PAN Card does not match the name on the bank account

You can withdraw money from your MahaFan account only to your own bank account. Hence, the name on the PAN Card and bank account need to match.

- IFSC code provided in the bank details is incorrect/belongs to a different bank branch than the one mentioned for verification purposes.

 

 

If you provide the wrong IFSC code, your money could be transferred to someone else's account. So, make sure you enter the correct code. You can find the IFSC code in your cheque book, passbook or bank statements. If you're not sure, please contact your bank to get the correct code.

- The documents uploaded by you are not clear/visible

Our experts are humans after all! Please help them by uploading documents where all the details are clearly visible so that they can verify your details quickly.

- Bank account number entered in verification request does not match with account number appearing on the uploaded proof.

Please ensure that you enter the exact bank account number in the verification request, as it appears on the bank account proof.

In the rare case that your verification request gets rejected, the reason for rejection will appear on top of the verification page for your reference.

 

Why can’t I create a new account on MahaFan?

Basis our FairPlay Policy, you can only link your PAN Card with one login id hence, you will not be able to create a new account.

 

Creating multiple accounts is against the T&Cs of MahaFan and hence you cannot verify multiple accounts using the same PAN Card and bank details.

 

 

Withdrawals

 

How do I withdraw money from my MahaFan account?

You can withdraw money only from the winnings account in your MahaFan account balance once your account is verified. This verification is a one-time process which doesn’t need to be repeated unless you wish to make changes to your account. Once your account is verified, you can withdraw the desired amount (min. of Rs.200 and max. of Rs.2,00,000 at a time) and it will be deposited into your bank account within 5 working days.

 

Why can’t I withdraw the Cash Bonus in my MahaFan account?

This is a bonus amount given by MahaFan to you. You cannot withdraw this amount but you can use it to join more contests and win more

 

What is the minimum & maximum amount I can withdraw from my MahaFan account?

The minimum amount for a single withdrawal request is Rs.200 and the maximum amount that one can withdraw is Rs. 2,00,000

 

What bank account details do I need to provide for withdrawal/verification?

We’ve got to make sure that it’s you who we’re sending money to. So, we need you to provide the following bank account details: Name of the bank, the Name of the branch, the Name of the account holder, account no. and IFSC code.

 

Is the paid version of Fantasy Cricket legal in India?

Yes, please review the Legality section on our website for more details.

 

Am I allowed to play if I’m under the age of 18?

No, MahaFan is strictly for users who are at least 18 years of age.

 

Do I have to pay taxes when I withdraw money from my bank account?

Taxes are deducted at source wherever applicable and paid out by us, as per the Income Tax Act 1961. Winners will be provided TDS certificates in respect of such tax deductions, if applicable. However, you shall be responsible for payment of any other applicable tax, including but not limited to, income tax, gift tax, etc. in respect of the Cash Prizes money won. If you have any queries regarding taxation, we strongly suggest that you consult with a tax expert. For more information please check our Terms and Conditions.

 

What are the taxes applicable if I win more than Rs.10, 000?

As per the Income Tax Act 1961, if your individual winnings for a single contest are more than Rs.10,000, a tax of 30.9% will be deducted. The remaining amount (69.10%) will be credited to your winnings balance. For e.g. If you win Rs.1,00,000, Rs.30,900 will be deducted and your actual winnings are Rs.69,100.

 

 

How can I withdraw my winnings?

You can follow the below steps to place a withdrawal query

Step 1: Login with your verified MahaFan account

Step 2: Go to My Account and if your account is a verified account you will see a “Withdraw” option under the winnings section.

Step 3: Click Withdraw and enter the amount you would like to withdraw. You will receive a confirmation from MahaFan on your registered email id.

 

You can submit a withdrawal request (minimum of Rs.200 & maximum of Rs.2,00,000 at a time) once your MahaFan account is verified. The withdrawal amount will be transferred to your bank account within 5 working days.

 

When will my withdrawal be processed?

Withdrawals are usually processed on the next working day of submitting a withdrawal request and are transferred to your bank account within 5 working days. Remember, your MahaFan account must be completely verified before you place a withdrawal request.

 

Can I use someone else’s bank account to withdraw money?

You can withdraw money from your MahaFan account balance ONLY to your own bank account. If you do not have a bank account, your winnings will keep getting accumulated in your MahaFan account balance. Once you get a bank account in your name, you can use the same to get your MahaFan account verified and place your withdrawal requests

 

It’s been over 5 working days but I’ve still not received the withdrawal in my bank account? Please make sure that you are checking the same bank account which you have submitted during your bank verification. The payout entry in your bank statement would be in the name of ‘FIDUCIARY BILLING SOLUTION’.

In case you do not receive your winnings even 5 working days after the withdrawal request, your withdrawal may have been rejected by your bank. The most common reason for the rejection may be an incorrect account number, wrong IFSC code, NRI account etc.

In case there has been a rejection, we have you covered! We’ll reverse the money back into your MahaFan account so that you can update your details and place a new withdrawal request again.

 

Invite Friends’ Program

 

How does the ‘Invite Friends’ program work?

The Invite Friends program, available only on our apps, is designed to make your (and your friends) experience even more exciting! Just download our app & start inviting friends. The more Cash Contests your friends join, the larger your cash bonus (max. up to Rs.100 per friend). There is NO LIMIT to the number of friends you can invite. So go all out!

Remember: your friend MUST enter your invite code correctly during registration in order for the both of you to be eligible for the Cash Bonus.

 

Additionally, both you & your friend MUST download the app, verify your email ids & mobile numbers to earn Rs.100 Cash Bonus.

 

How do I earn the Cash Bonus for inviting friends?

When your invited friends join Cash Contests on MahaFan, you will get a cash bonus equal to 1/3rd of their entry fee. The Cash Bonus will be credited to your account after the winners of the match (your friend has joined Cash Contests for) are declared (within 48 hours).

 

For example, if your friend has joined a Cash Contest with Rs.15 entry fees, you will receive a Cash Bonus of Rs.5 in your MahaFan account.

 

Remember, you will get a maximum Cash Bonus of Rs.100 for each friend you invite.

 

I downloaded the app, but I did not receive any Cash Bonus. Why?

In order to get the Cash Bonus, you need to enter a valid invite code shared by your friend during registration. If you have missed entering it during registration, unfortunately, you are not eligible for the bonus.

However, you can still get a Cash Bonus by inviting your friends and getting them to register using your invite code (max bonus of Rs. 100 per friend). Head to the ‘Invite Friends’ section in the app side menu to find your invite code and start inviting friends!

In case you correctly entered the invite code shared by your friend during registration, but have not received your bonus yet, send us the invite code using the link below and we will help you out.

 

What is the maximum number of friends I can invite?

You can invite as many friends as you like! The more the merrier.

 

My friend has registered using my invite code and played Cash Contests as well. When will I start getting my referral bonus?

Your friend must be displayed in your Invite Friends dashboard to make you eligible for the bonus. Visit the Invite Friends section in the menu and then click on the link at the bottom of the screen to locate your Invite Friends Dashboard.

Once you find your friend on the list, relax! You will get the Cash Bonus in your account within 48 hours of the winners' declaration of the match (your friend has joined Cash Contest/s in).

You will receive 1/3rd of the total amount your friend has joined Cash Contest/s with (maximum Rs.100 per friend).

 

In case your friend is not showing up in your Invite Friends list, he may have registered using someone else’s invite code. Please send us the registered email id or team name of your friend and we will help you with the details.

 

Where do I find my invite code?

Simple! In the Side Menu of the Android or iOS app, click on the Invite Friends section and you will find your code. Invite your friends via Whatsapp, Facebook, email and more and get up to Rs. 100 cash bonus per friend!

 

 

Account Balance

 

You can view, withdraw or deposit money into your MahaFan account anytime by going to “My Account”. Remember, you need to get your account verified by us to withdraw money!

Don’t worry. This is a one-time activity unless you want to change your account details. Your MahaFan account is divided into 3 categories:

 

Unutilized: If you have deposited any amount but haven’t joined any contest using this amount, it will be categorized as ‘Unutilized’ in your account ’

Winnings: The amount you have earned by winning contests. No processing fees will be deducted if you wish to withdraw any amount from your winnings

Cash Bonus: It’s a freebie! This is a bonus amount given to you that cannot be withdrawn. However, you can use it to join more contests. Cash Bonus also comes with an expiry date, so use it before it expires!

 

What is Cash Bonus? How can I get it?

The Cash Bonus is a special feature on MahaFan. You can earn a cash bonus by inviting your friends to MahaFan. Check out our ‘Invite a Friend’ page for further details on how you can earn a cash bonus. Remember, you can use your cash bonus to join any public cash contests but you won’t be able to join any private contests with the same.

 

How do you utilize your Cash Bonus?

You can use your cash bonus to join contests on MahaFan. If your total entry fees in the match are less than Rs.250, the max usable cash bonus is Rs.25/- and if your total entry fees in the match are greater than Rs.250, the max cash bonus is 10% of entry fees.

 

How it works:

 

Rs.25 Cash Bonus will be deducted automatically for joining contests with entry fees of up to Rs.250.

 

If you join contests above Rs.250 entry fee for a match, 10% of the total entry fee will be automatically deducted from your Cash Bonus.

  

 

FairPlay Violation

 

What is FairPlay Violation?

Creating multiple accounts by a single user, creating multiple accounts by misusing a referral link to get cash bonus, any cash bonus withdrawal use unlawful means & submitting fake documents or uploading someone else’s documents constitutes FairPlay Violation on MahaFan Creating multiple accounts by a single user (e.g.: trying to use the different email address with the same phone number) or multiple accounts by misusing a referral link to get the cash bonus, or any cash bonus withdrawal use unlawful means & submitting fake documents or uploading someone else’s documents constitutes FairPlay Violation on MahaFan.

 

I’ve received an email from MahaFan that says my account has been deactivated/my balance has been deducted. Please help?

If you’ve received such an email, it may have been due to certain unusual activity observed in your MahaFan account which has violated our FairPlay policy.

 

My Referral Invite Code is Blocked, why?

If you’ve received such a notification on your My Account screen or in an email, it may have been due to certain unusual activity observed in your MahaFan account which has violated our FairPlay policy. You can write to us from the same place on the App with your details to assist you better. Please ensure you have the latest app version to send us your request.

 

 

Legality

 

Is MahaFan Legal?

Yes, it is! MahaFan a Game of Skill where you use your sports knowledge to create your own virtual team of real-life players, and score points based on their on-field performance. Games of Skill are excluded from the definition and purview of “gambling” under applicable Indian laws.

Hence, joining contests and winning cash on MahaFan is legal, secure and a whole lot of fun too!

 

Can residents of Assam, Odisha or Telangana participate in paid contests of MahaFan? Currently, the residents of Assam, Odisha and Telangana are not permitted to play pay-to-play formats of any online games. The laws in these states are unclear as to whether games of skill may be played for a fee. You may, however, participate in the free-to-play (practice contests) available on the website, mobile site & mobile app.

 

Is the paid version of Fantasy Cricket legal in India?

Yes, please review the Legality section on our website for more details.

 

Am I allowed to play if I’m under the age of 18?

No, MahaFan is strictly for users who are at least 18 years of age.

 

Do I have to pay taxes when I withdraw money from my bank account?

Taxes are deducted at source wherever applicable and paid out by us, as per the Income Tax Act 1961. Winners will be provided TDS certificates in respect of such tax deductions, if applicable. However, you shall be responsible for payment of any other applicable tax, including but not limited to, income tax, gift tax, etc. in respect of the Cash Prizes money won. If you have any queries regarding taxation, we strongly suggest that you consult with a tax expert. For more information please check our Terms and Conditions.

 

What are the taxes applicable if I win more than Rs.10,000?

As per the Income Tax Act 1961, if your individual winnings for a single contest are more than Rs.10,000, the tax of 30.9% will be deducted. The remaining amount (69.10%) will be credited to your winnings balance. For e.g. If you win Rs.1,00,000, the tax of Rs.30,900 will be deducted and your actual winnings are Rs.69,100.


INDIAN LAW ON GAMBLING

EXCEPTION IN FAVOUR OF GAMES OF SKILL

FANTASY CRICKET GAME - expect11.COM, IS A GAME OF SKILL

Assam, Odisha and Telangana